FLEX (0-19.5 Hours) SALES ASSOCIATE FRAGRANCES & COSMETICS DEPT - FASHION STORE NBSD
Company: Navy Exchange Service Command
Location: San Diego
Posted on: October 16, 2024
Job Description:
Job Description - FLEX (0-19.5 Hours) SALES ASSOCIATE FRAGRANCES
& COSMETICS DEPT - FASHION STORE NBSD (24000373)Job
Number:24000373Primary LocationOrganizationCome work for us as a
FEDERAL EMPLOYEE, and help support our mission by providing
customers with quality goods and services at a savings and to
support quality of life programs for active duty military,
retirees, reservists and their families.Job Summary: As a sales
associate you will be the face of our company. You get to highlight
our brand and image while contributing to building our reputation
as a company that values its customers and their opinions. You will
be directly responsible for assisting customers and helping them
recognize the need for our products and services. Must be capable
of learning about what we sell and are able to articulate our
purpose in a manner that is educational, insightful, and
professional. Have a positive and outgoing nature that enjoys
serving others and making a positive impact to the
organization.Duties and Responsibilities:
- CUSTOMER SERVICE - Proactively engage and make a connection
with customers. Asking questions and listening to customer needs.
Directing customers to merchandise and informing them about
upcoming events, promotions, and mobile offers. Provide premier
customer service. Cooperate and build positive, inclusive, and
respectful relationships; take accountability for your own actions
and outcomes.
- ORGANIZATION - Maintaining store appearance.
- SALES - Cross-selling products and knowing layout of the store.
Make suggestions to customers on latest trends and current
promotions based on customer's individual needs. Upselling
products. Learning product features, keeping up with the latest
trends, and leveraging company tools and technology to confidently
provide the customer with product knowledge specs. Using a
Point-of-Sales system processing cash exchanges, discounts, gift
cards, credit cards, debit cards, cash handling including counting
money and returning accurate amounts to customer. Completing
various forms of paperwork, reports, and reconciliation.
- INVENTORY - Be the keeper of merchandise; complete all
inventory processes and ensure merchandise is properly checked in
and accurately ticketed. May participate in periodic
inventories.
- DEPENDABILITY - Adherence to assigned work schedule. Accurate
and complete follow through on work assignments. Other duties as
assigned.
- QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products
and merchandise.
- EXPERIENCE - Retail experience preferred but not required.
- COMMUNICATION SKILLS - Strong interpersonal and communication
skills. Ability to read, write, and interpret instructional
documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to effectively
communicate with customers, peers, and management. Ability to
communicate on the telephone with proper etiquette.
- MATHEMATICAL SKILLS - Basic math functions such as addition,
subtraction, multiplication, and division.
- REASONING ABILITY - Ability to multi-task while being attentive
to customers and remaining flexible to the needs of the business.
Ability to work as part of a team and take initiative independent
of direct supervision.
- PHYSICAL DEMANDS WORK ENVIRONMENT - This position involves
constant moving, talking, hearing, reaching, grabbing, and standing
for at least two consecutive hours. May occasionally involve
stooping, kneeling, crouching, and climbing ladders. Vision
abilities include close vision, color vision, depth perception, and
ability to adjust focus. Involves lifting at least 25 lbs. and up
to 50 lbs. in some departments. Work typically performed indoors
but may be assigned outdoors depending upon location.
- OTHER SKILLS - Enthusiastic, friendly, and energetic with a
desire to provide outstanding service.
- WORK HOURS - Available to work a variety of hours which may
include early mornings, evenings, weekends, and holidays.This
position may work across multiple departments based on business
needs.This position is covered by American Federation of Government
Employees, Local 1235 Union Agreement.No experience required. High
school graduate or equivalent preferred.
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Keywords: Navy Exchange Service Command, Encinitas , FLEX (0-19.5 Hours) SALES ASSOCIATE FRAGRANCES & COSMETICS DEPT - FASHION STORE NBSD, Sales , San Diego, California
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