Retention Specialist

Company: VirtualVocations
Location: Carson
Posted on: October 8, 2024

Job Description:

A company is looking for a Retention Specialist to assist customers and enhance retention efforts.

Key Responsibilities

Handle inbound and outbound calls with urgency and care
Empathize with clients to resolve issues and renegotiate agreements
Execute repricing for designated customers and monitor customer satisfaction

Required Qualifications

Proven call center experience with a passion for generating sales
Ability to build rapport with customers sincerely and ethically
Competitive spirit to meet and exceed sales goals
Must pass background/employment history investigation and drug screening
Computer proficiency with multitasking capability

Keywords: VirtualVocations, Encinitas , Retention Specialist, Other , Carson, California

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