Director of Group Sales
Company: La Jolla Beach & Tennis Club, Inc.
Location: San Diego
Posted on: November 14, 2024
Job Description:
The La Jolla Beach & Tennis Club is currently seeking a highly
skilled Director of Group Sales to join our team at our beautiful
oceanfront property!We are thrilled to announce an extraordinary
opportunity at La Jolla Beach and Tennis Club and La Jolla Shores
Hotel as we prepare for a transformative renovation project. This
ambitious endeavor will not only revitalize our facilities but also
elevate the guest experience to new heights. As part of our team,
you will play a crucial role in shaping the future of these
landmark hotels. We are seeking talented and dedicated individuals
who are passionate about hospitality and eager to contribute to
this exciting journey.This is a unique chance to be involved in a
project that will redefine these historic hotels in La Jolla. If
you are ready to take on this challenge and be part of a dynamic
team committed to excellence, we would love to hear from you.
- Free daily meal and salad bar
- Free parking
- Benefits including: Medical, Dental, Vision, 401K (based on
employment status)
- Paid vacation, sick, and holiday time
- Dining discounts for employees (and up to 6 guests) at the
Marine Room, The Shores Restaurant, and our Club Dining!
- Property retail shop and hotel discounts
- $500 referral bonus for referring new employees to The La Jolla
Beach & Tennis ClubWhat we ask:
- Consistently provide professional, attentive, and genuinely
friendly service
- Promote and follow LJBTC, Inc's Signature Service standards and
requirements to ensure a lasting impression of exemplary service
resulting in satisfied and loyal members and guests.Schedule:Full
TimeAM/PM shifts. SUMMARY The Director of Group Sales is
responsible for strategizing and implementing a successful business
plan to target both corporate and social group clients for La Jolla
Shores Hotel and La Jolla Beach and Tennis Club in order to meet
and/or exceed group revenue goals. ESSENTIAL DUTIES AND
RESPONSIBILITIES
- Achieve and exceed total group budgeted room nights and revenue
goals annually.
- Analyze and estimate total value of each piece of
corporate/social group business and negotiate best situation for
achieving optimum revenue for the hotel while ensuring excellent
customer service.
- Utilize Ideas to analyze all groups.
- Use Knowland Group platform to uncover new and potential
business.
- Plan and execute travel and tradeshow schedule.
- Collaborate with Teneo and SDTA on leads, FAMs, and sales
calls.
- Regularly entertain clients on property and while
traveling.
- Professionally represent the property and hotels in community
and industry organizations and events.
- Collaborate, communicate and participate as a team player with
fellow managers.
- Be a leader and role model to all team members.
- Ensure all pertinent information regarding group is logged onto
call sheets and into sales files.
- Call on existing accounts and solicit new accounts through
sales calls and emails.
- Travel to/from and attend Trade Shows and represent LJBTC Inc
at industry-related events as required.
- Work with Group Rooms Coordinator to ensure rooming lists are
received on time and entered.
- Monitor group pick up and manage attrition and addendums as
needed.
- Write Sales contracts and follow up on return of contracts and
deposits.
- Meet guests for site inspections, meeting with guests upon
arrival and departure and provide knowledgeable information about
the properties.
- Manage a smooth turnover to Conference Service Manager.
- Able to handle multiple tasks.
- Send professional correspondence to guests.
- Coordinate VIP amenity deliveries.
- Develop and maintain positive rapport with group
contacts/meeting planners.
- Manage group inventory by ensuring all groups are cleaned up at
cutoff.
- Demonstrate self-confidence, energy, and enthusiasm.
- Organize and maintain group room files and forward group sales
related documents to other departments as required in a timely
manner.
- Complete any reasonable request from your supervisor.
- Conduct research on key account room night/revenue performance
at competitive-set.
- Plan and execute sales presentations.
- Consistently present a polished, professional image
representing all La Jolla Beach and Tennis Club entities.
- Will be self-motivated, team-oriented, ambitious and driven for
sales success.
- Additional duties as necessary and assigned. QUALIFICATION
REQUIREMENTS To perform this job successfully, an individual must
be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. EDUCATION and/or EXPERIENCE High school or
equivalent education required; Bachelor's degree from four-year
college or university preferred;Five years experience and/or
training; or equivalent combination of education and experience.
LANGUAGE SKILLS Requires excellent communication skills, both
verbal and written. Ability to read, analyze and interpret general
business periodicals, professional journals, technical procedures,
or governmental regulations. Ability to write reports, business
correspondence, and procedures manuals. Ability to effectively
present information and respond to questions from groups of
managers, clients, customers, and the general public. COMPUTER AND
MATHEMATICAL SKILLS Must possess computational ability and
financial acumen. Knowledge of computer accounting programs, as
well as budgetary analysis capabilities required. Ability to
calculate figures and amounts including but not limited to
discounts, interest, commissions and percentages. Must possess
computer skills, including, but not limited to, use of Microsoft
Word, Excel and Group Sales platform. REASONING ABILITY Ability to
analyze data and establish appropriate action plans. Ability to
solve practical problems and deal with a variety of concrete
variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in
written, oral, diagram, or schedule form. PHYSICAL DEMANDS The
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions.While performing the duties of this job, the employee is
regularly required to see, talk or hear; stand; walk; sit; use
hands to finger, handle or feel objects, tools or controls; reach
with hands and arms. ENVIRONMENT The work environment
characteristics described here are representative of those an
employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.The noise level in the work environment is usually quiet
to moderate.Employees in this position may be required to drive a
vehicle in order to call on clients. Employees are required to
perform all tasks as safely as possible and to adhere to the
applicable safety procedures.The La Jolla Beach & Tennis Club Inc.
is committed to ensuring a safe work environment for all employees.
In compliance with federal "Right to Know" requirements, the
company freely discloses this information so that all employees are
informed about potential hazards in the workplace. We encourage all
employees to immediately report any known or potentially dangerous
hazards to management. INTERACTION This position requires constant
interaction with various people including: guests, clients, revenue
and reservations managers, catering staff and front office
managers. This position also frequently interacts with reservations
and front desk staff and has occasional interaction with all other
departments. SCHEDULING This company operates seven days a week, 24
hours a day. At times it may be necessary to move you from your
accustomed shift if business or task assignments demand. In
addition, it should be understood that business needs determine the
amount of hours that you work to get the job done.
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Keywords: La Jolla Beach & Tennis Club, Inc., Encinitas , Director of Group Sales, Executive , San Diego, California
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