Program Manager
Company: Sevita
Location: Rialto
Posted on: October 11, 2024
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Job Description:
Mentor Community Services, a part of the Sevita family, provides
community-based services for individuals with intellectual and
developmental disabilities. Here we believe every person has the
right to live well, and everyone deserves to have a fulfilling
career. You'll join a mission-driven team and create relationships
that motivate us all every day. Join us today, and experience a
career well lived.
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Annual Salary: $58,240
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SUMMARY
The - Day Program Manager is responsible to manage the services
delivered to a designated program or set of programs, and the
operation of programs including organization and implementation of
direct supports, person-centered planning and implementation,
health care, advocacy, stakeholder relations, regulatory
compliance, staffing, training, financial management and
maintenance of the physical environment. -
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ESSENTIAL JOB FUNCTIONS
To perform this job successfully, an individual must be able to
satisfactorily perform each essential function listed below. -
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Staff Management: Oversees implementation of human resource
practices including recruitment, retention, training, scheduling,
processing, record keeping, and management of program employees;
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1. Recruitment & Hiring: - -
--- Participates in the recruitment and interviewing of all staff;
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--- Hires direct staff members in consultation with the PM's
manager; and approves the hiring of direct support professionals
and other indirect staff members.
2. Meetings & Training: - -
--- Organizes and implements on-site orientation and training for
assigned programs; and monitors training compliance and
documentation.
--- Conducts monthly staff meetings; attends monthly regional
meetings.
3. Employee Scheduling: - -
--- Designs and monitors schedules to assure that all shifts are
covered; -
--- Monitors and minimizes overtime.
4. Performance Evaluation: - -
--- Conducts annual performance evaluations for direct reports in
consultation with the PM's manager; -
--- Reviews and approves annual Direct Support Professional and
other staff member's performance evaluations.
5. Coaching, Discipline and Termination: -
--- Coaches employees, correcting or directing employee behavior
where required;
--- May remove employees in the event of emergency;
--- May recommend and participate in decisions regarding discipline
and termination in consultation with the PM's manager and Human
Resources; -
--- Manages the termination of Direct Support Professionals or
other staff members as necessary;
6. Employee Safety: -
--- Responsible for employee safety and workers' compensation
programs; -
--- Monitors compliance; and assists in returning employees to
work; -
--- Implements, oversees, and trains employees about safety.
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Program Management: Manages the implementation of program planning;
monitors delivery of services and supports; ensures services are
consistent, engaging and relevant to the individuals served.
1. Program Planning: - -
--- Writes and approves individual program plans (as appropriate);
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--- Trains and assists appropriate staff members with
implementation of plans across all shifts.
2. Records: - -
--- Periodically audits individual records and other program
documentation for accuracy and completion.
3. Program Team Meetings: - -
--- Conducts progress meetings and (quarterly, annual and/or other)
reviews as appropriate or determined by the interdisciplinary team;
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--- Provides and approves written and progress reviews.
4. Compliance: - -
--- Oversees licensing compliance for program services and
supports; -
--- Ensures timely and accurate program documentation; -
--- Implements the Network compliance plan; and manages individual
rights implementation.
5. Management of Individuals' Assets: -
--- Implements system and oversees management of individual's funds
and property, assuring safety and accuracy; audits, monitors and
reviews individual's financial accounts (as applicable) -
6. Stakeholder Relations: - -
--- Maintains productive and professional relations with
individuals, families, case managers and other stakeholders; -
--- Provides regular communication to stakeholders; and acts as
point of contact for all stakeholders; -
--- Implements satisfaction improvement plans.
7. Incidents: - -
--- Implements proactive strategies to reduce or eliminate serious
incidents; - -
--- Takes immediate steps to correct potential safety concerns and
limit the potential for continued concern or incident; -
--- Reviews all incidents and directs appropriate response; ensures
timely incident reporting; and signs and submits all incident
reports as required.
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Health Care: - Oversees implementation of individual health care
while in Day Program's care; implements strategies to limit illness
or serious incident; oversees and reviews health care
documentation. - -
1. Medications: - -
--- Oversees system for medication administration, documentation
and security; -
--- Reviews documentation for accuracy and completeness; -
--- Assures all applicable employees are certified or trained in
medication administration.
2. Medical Supplies and Equipment: - -
--- Approves purchases of medical supplies and equipment; and
ensures training on proper use to all employees.
3. Dietary planning: - -
--- Monitors food service in accordance with dietary plans and to
meet regulatory compliance; -
--- Ensures consideration for special needs, occasions and
individual choice.
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Finance: Responsible for the financial performance of the program,
from billing to staff budgets, as well as reviewing and approving
purchases
1. Purchasing: - -
--- Approves purchase of food, supplies and equipment; and reviews
and monitors monthly invoices for accuracy and budgetary
compliance. -
--- Attests to company credit card statements and monthly invoices
in accordance with company policy.
2. Billing and utilization: - -
--- Oversees census, attendance information or other required
documentation to assure accurate billing;
--- Monitors utilization between authorization and provision of
services and supports. -
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3. Staffing: - -
--- Monitors staffing hours for budgetary compliance.
4. Growth: - -
--- Maximizes census, average daily attendance and utilization.
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Maintenance: Oversees the maintenance and cleanliness of the
program's facilities and vehicles. -
1. Vehicles: - -
--- Ensures vehicles are properly maintained, clean, and safe by
consulting with maintenance personnel; -
--- Implements training procedures for maintenance and safe
operation of company-owned vehicles; -
--- Addresses known safety concerns with employee vehicles or other
means of transportation, for the safe transport of individuals.
2. Housekeeping: - -
--- Monitors and implements strategies to assure neat, clean, and
safe program environments (internal and external); -
--- Ensures age appropriate and esthetic decoration.
3. Maintenance and Repair: -
--- Oversees environmental safety program; establishes preventive
maintenance schedule; maintains furnishings, equipment and
facilities in good repair and compliant with regulatory standards.
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Other:
--- Attends monthly regional meetings and additional meetings as
needed
--- Performs other related duties and activities as required.
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SUPERVISORY RESPONSIBILITIES
--- Manages the direct or indirect staff members of the program
including performance evaluations, scheduling, orientation, and
training. Makes recommendations and/or decisions on employee hires,
transfers, promotions, salary changes, discipline, terminations,
and similar actions. Resolves employee problems within position
responsibilities.
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Minimum Knowledge and Skills required by the Job
The requirements listed below are representative of the knowledge,
skill, and/or abilities required to perform the job. - -
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Education and Experience: - -
--- Bachelor's degree and two to three years of related experience
in the Human Services Industry preferred. - -
--- An equivalent combination of education and experience which
provides proficiency in the areas of responsibility listed above
may be substituted for the above education and experience
requirements. - -
--- Other education and experience as required by applicable
regulations.
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Certificates, Licenses, and Registrations:
--- Current driver's license, car registration and auto insurance
if driving on the behalf of the Company or providing transportation
to individuals receiving services. - -
--- Licensure as required by state. - -
--- Medication Management Certificate issued with the completion of
Company provided training.
--- Mandatory Reporter Certificate issued with the completion of
Company provided training
--- Other training and/or certification per state requirements
and/or service line.
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Other Skills and Abilities:
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Other Requirements:
--- Travel as needed
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Physical Requirements:
--- Medium Work. - Exerting up to 50 pounds of force occasionally,
and/or up to 30 pounds of force frequently, and/or up to 10 pounds
of force constantly to move objects.
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AMERICANS WITH DISABILITIES STATEMENT
External and internal applicants, as well as position incumbents
who become disabled, must be able to perform the essential job
functions either unaided or with assistance of a reasonable
accommodations to be determined on a case by case basis via the
interactive process.
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Sevita is a leading provider of home and community-based
specialized health care. We believe that everyone deserves to live
a full, more independent life. We provide people with quality
services and individualized supports that lead to growth and
independence, regardless of the physical, intellectual, or
behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our
40,000 team members continue to innovate and enhance care for the
50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the
basis of race, color, religion, sex (including pregnancy, sexual
orientation, or gender identity), national origin, age, disability,
genetic information, veteran status, citizenship, or any other
characteristic protected by law. -
Keywords: Sevita, Encinitas , Program Manager, Executive , Rialto, California
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